CAREERS AT THE METRO GROUP

FOR OVER 95 YEARS, The Metro Group, Inc. has provided performance-based solutions for a multitude of facilities and industrial organizations through our team of account management professionals working together with our technical teams and field personnel, supported by robust central technical and operations teams.

We are always looking for enthusiastic team players to help us continue our steady growth, sell to all types of commercial and industrial enterprises, and provide technical and administrative management services to existing accounts. If you have experience in any of the following areas, we look forward to hearing from you:

  • Inside or Outside sales
  • Commercial and/or industrial enterprise
  • Water treatment (service technician or practical)
  • Environmental services
  • Manufacturing or chemistry
  • Practical scientific or chemical engineering
  • Technical or management services
  • Information Technology or Information Systems
  • Finance or Operations
  • Administrative Support

We’re interested in committed team members who will grow in status and recognition with us. Our salaries are competitive and compensation packages include medical and dental insurance, a 401k plan, generous paid time off, and life, short and long term disability insurance. Sales positions also offer competitive commission and expense packages. The Metro Group, Inc. is an Equal Employment Opportunity (EEO) employer.

Please submit your career inquiry and resume by email or using the Apply Now form.

Thank you for considering The Metro Group, and we look forward to hearing from you!

Current open positions: If you don’t see something right now that fits your skill set or is in your geography, please use the Apply Now form. Your application will be received, and we’ll contact you if there may be a good fit with our team!

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Account Manager - Long Island City, NY

The Metro Group, Inc., is an established, successful, premier Building Service company founded in 1925. Our services includes water treatment, boiler repairs, service and installations, HVAC repairs, water services & testing, regulatory compliance and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees. We are currently seeking a motivated Account Manager that will help manage our business relationships. This person will have direct contact with our customers and will be responsible for ensuring accurate and timely responsiveness to all concerns, increase product penetration and ongoing retention of each customer. This person will work towards increasing new business and fostering continued growth. Role and Responsibilities (include but not limited to): - Focus on new business to business account development - Prospecting, cold calling, setting appointments and presenting programs - Follow up and renewal of current contracts - Respond to all customer inquiries/request in a timely fashion - Deliver sales quota and meeting productivity goals Qualifications and Requirements: - High School Diploma or GED required - Minimum of 1 year outside sales experience - “Hunter” sales mentality - goal driven and self-motivated - Knowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint) - Excellent communication skills - Ability to meet physical requirement of position Preferred Skills (PLUS but NOT required; will TRAIN the right person): - Bachelor’s Degree - New business to business (B2B) sales experience - Previous customer service experience in an industrial or service industry Benefits and Perks: - Competitive pay including base salary and commission potential - Annual/Quarterly Performance Bonuses and Incentives - All expenses reimbursed - Great Benefits package including medical and dental insurance - 401K Retirement Plan - Paid holidays, Paid Personal Time Off - Extensive on the job training provided with career advancement opportunities The Metro Group, Inc. is an EEOC-compliant employer.  

Accounts Payable Analyst - Long Island City, NY

The Metro Group, Inc., is an established, successful, premier Building Service company founded in 1925.  Our services include water treatment, boiler repairs, service and installations, HVAC repairs, water services & testing, regulatory compliance and various other valuable building services.  We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees. We are currently seeking a motivated Accounts Payable Analyst to join our growing Accounting & Finance team.  This person will report directly to the Accounting Manager, Operations and is based from our Corporate Headquarters in Long Island City, however should be able to work remotely as well. We are looking for someone who is highly organized, detail oriented, able to take on multiple projects and would like to grow with the Company.  This person will also establish and maintain effective and harmonious working relationships within Finance, Operational Departments and our third party vendors.   Role and Responsibilities (include but not limited to):
  • Validate vendor invoices vs. purchase orders for accuracy and entering into the accounting system
  • Prepare support packets for bill payments
  • Resolve discrepancies between vendor invoices and item receipts
  • Submit credit applications with new vendors
  • Facilitate credit card payments to vendors when necessary
  • Scan supporting documentation into electronic filing system
  • Maintain AP ticketing system – ticketing system used to track AP request from internal and external customers
  • Process and review purchase orders
  Qualifications and Requirements:
  • Associates degree or higher with Accounting concentration
  • Proficient in Excel
  • Analytical, motivated, organized and confident
  • Excellent written and oral communication skills
  • High energy and able to handle large volume of task
  Preferred Skills (PLUS but NOT required):
  • 1-3 years of relevant experience
  • Experience processing accounts payable: invoices, POs, checks/payments, goods receipts
  Benefits and Perks:
  • Excellent Benefits package including medical and dental insurance
  • 401K Retirement Plan including company match
  • Paid holidays, Paid Personal Time Off
  • Company-paid life insurance
  • Extensive on the job training provided with career advancement opportunities
  The Metro Group, Inc. is an EEOC-compliant employer

Administrative Assistant (Part-Time) - Wilmington, MA

The Metro Group, Inc., is an established, successful, premier Building Service company founded in 1925. Our services include water treatment, water services & testing, regulatory compliance, and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees. We are currently seeking an energetic and motivated Administrative Assistant.  This person will provide support through a variety of different tasks while ensuring a smooth and efficient operation in the office.  This position is being filled immediately! Role and Responsibilities (include but not limited to):
  • Basic data entry and order processing
  • Handling daily shipments (UPS/FedEx)
  • Administrative sales support to Sales Personnel; includes creating/writing proposals, requesting Certificates of Insurance and similar tasks
  • Answering and properly directing phone calls
  • Faxing, filing, photocopying, etc.
  • Special projects as needed
Qualifications and Requirements:
  • Proficient in Microsoft Office and office equipment
  • Attention to detail and highly customer-focused
  • Proven administrative or assistant experience
  • Excellent time management skills and ability to multi-task
  • Strong organizational skills
  • College Degree Preferred
The Metro Group, Inc. is an EEOC-compliant employer.

Assistant Service Manager - South Hackensack, NJ

The Metro Group, Inc., is an established, successful, premier Building Services company founded in 1925. Our services include water treatment, boiler repairs, service and installations, HVAC repairs, water services & testing, regulatory compliance and various other valuable building services. We take pride in the work we do while building long-lasting partnerships not only with our clients but most importantly with our employees. We are currently seeking a qualified Assistant Service Manager to join in our growing National Mechanical Division. The selected individual will work closely with our Service, Sales & Finance departments to ensure the highest level of satisfaction to our internal and external customers. Role and Responsibilities (include but not limited to): - Receive & enter customer calls for emergency and scheduled services - Troubleshoot Burner/Boiler issues with Customers & Service Mechanics - Dispatch Mechanics to service calls - Issue & approve purchase orders - Review & approve Customer Invoices - Interpret Mechanic field notes to determine additional work requirements - Prepare Customer Proposals - Act as point person for Mechanic technical support - Work rotation as “On Call” Manager for nights & weekends - Communicate with our office suppliers & vendors - Payroll Processing (time keeping/tracking) - Provide general administrative support within the office - Visit the field, when necessary, to meet with technicians or customers Qualifications and Requirements: - Field Experience & Working Knowledge of Steam and Hydronic Systems, various Oil & Gas Fired Burners (including, not limited to: IC, CB, Webster, Power Flame, Carlin, Becket, LAARs, Lochivar, Camus as well as Condensing and Atmospheric burners) - Knowledge of Boiler room equipment including controls, relays, contactors, line-starters, motors, VFD, safety devices and interlocks associated with Boiler/Burners - 3+ years’ experience working in a fast-paced office environment - Previous customer service experience in an industrial or service industry preferred - Excellent communication and organizational skills - Proficient in Microsoft Word, Excel, and Outlook - Courteous, professional demeanor Benefits and Perks: - Competitive compensation - All expenses reimbursed - Great benefits package including medical and dental insurance - 401K Retirement Plan - Paid Holidays, Paid Personal Time Off - Extensive on the job training provided with career advancement opportunities The Metro Group, Inc. is an EEOC-compliant employer.

Boiler Installation Mechanic - South Hackensack, NJ

The Metro Group, Inc., is an established, successful, premier Building Services company founded in 1925. Our services include water treatment, boiler repairs, service and installations, HVAC repairs, water services & testing, regulatory compliance and various other valuable building services. We take pride in the work we do while building long-lasting partnerships not only with our clients but most importantly with our employees. We are currently seeking a qualified Boiler Installation Mechanic to thrive in our growing National Mechanical Division. The successful candidate will be responsible for assisting or leading a crew in all areas of installation and modification of various components in heating systems. Role and Responsibilities (include but not limited to): - Based off of Job Plans, forecast needed inventory of materials - Compile and order material (pipe, valves & fittings) on a daily basis - Heat exchanger and domestic hot water mixing valve installation - Install steam, hydronic heating and domestic hot water systems per engineered drawings - Install Con-Ed meter stations per utility plan and specifications - Cut, prep and weld black pipe 2½” > 12” - Cut and thread black pipe - ½” > 4” - Braze copper pipe - ½” > 4” - Solder copper pipe - ½” > 4” - Install copper pipe systems using Pro-Press tools & fittings - ½” > 4” - Cut and groove black pipe 2½” > 10” Qualifications and Requirements: - Valid driver's license, in good standing - Able to read Blue Prints - Must be able to pass 6G welding test - Must have the following certificates OSHA 30, 4 Hour Scaffold, FDNY Fire Watch and FDNY Torch Operator - Able to meet the physical demands of the job - Minimum of 3 years’ experience - DOT Gas Operator Card (Plus) - DOB Full Gas Work Qualification Card (Plus) Benefits and Perks: - Local 638 Union position - Benefits provided via Union membership - Extensive on the job training provided with career advancement opportunities The Metro Group, Inc. is an EEOC-compliant employer.

Boiler Technician (up to $20 per hour) - Long Island City, NY

The Metro Group, Inc., located in Long Island City, is currently looking for a Boiler Mechanic for their Mechanical Division. The position is a full-time, permanent position with union entrance and company benefits. Job tasks include cleanings, repairs, modifications, or installations of various components of boilers and associated equipment. Additional responsibilities could include:
  • Driving a company vehicle
  • Lifting tools, materials and equipment.
  • Performing other miscellaneous tasks to support the operation, when needed. For example, assisting on other job types, doing material pick-up and deliveries, etc.
Characteristics of a qualified applicant include:
  • Agreeable and self-motivated team member
  • Enthusiastic in taking on assignments and responsibilities
  • Detail oriented, pride in their work, focus on quality
  • Clear communication skills
  • Capable of working in a professional environment and providing great customer service while on a job-site
  • Ability to meet physical requirements of position
  • Valid driver’s license
  • High school diploma or GED
  • Experience in boilers or service settings is helpful
Full-time, permanent employment with union entrance, a competitive pay and stable, steady work Monday through Friday with the opportunity for overtime. The Metro Group, Inc. is an EEOC-compliant employer.

Driver / Warehouse Attendant - Rochester, NY

The Metro Group, Inc., is an established, successful, premier Building Service company founded in 1925.  Our services include water treatment, service and installations, water services & testing, regulatory compliance and various other valuable building services.  We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees. We are currently seeking a motivated Driver/Warehouse Attendant, which will work under the direct supervision of the General Manager.  This position will assist in supporting everyday operations, regular maintenance of the warehouse and completing deliveries throughout Upstate NY.  This position will start as a part-time role with a suggested schedule of Monday – Friday (12 pm – 4 pm).   Role and Responsibilities (include but not limited to):
  • Organize and perform general warehouse duties
  • Assist with recording inventory
  • Drive company vehicle to make deliveries throughout Upstate NY
  • Prepare warehouse orders for pick up by third party carriers
  • Loading and unloading of material and equipment
  • Picking up warehouse orders needed for a job site
  • Report any accidents or vehicle issues encountered while in route to supervisors
  Qualifications and Requirements:
  • Proof of a valid driver's license, in good standing
  • Able to accept warehouse deliveries; some forklift experience, willing to train if needed
  • CDL and Forklift Certification a PLUS; if you do not have both MUST be willing to obtain immediately
  • Ability to work independently as well as in a collaborative environment
  • Ability to meet physical requirements of position, lifting 50 lbs. regularly
  Benefits and Perks:
  • Potential for future full-time employment
  • On the job training provided with career advancement opportunities
  The Metro Group, Inc. is an EEOC-compliant employer.

Electrical Technician - Brooklyn, NY

The Metro Group, Inc., is an established, successful, premier Building Service company founded in 1925. Our services include electrical repairs, service and installations, water treatment, boiler repairs, service and installations, HVAC repairs, water services & testing, regulatory compliance, and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees. Response Electric, a Division of the Metro Group, is currently seeking motivated and experienced technicians to perform residential, commercial & industrial electrical work. This role will involve maintaining service installations, wire roughing, conduit installation, lighting & finishing. Role and Responsibilities (include but not limited to):
  • Troubleshooting electrical systems in residential and/or commercial environment
  • Assisting or leading a crew in repairs, modifications, or installations of various Electrical systems
  • Installation of galvanize, EMT, and Aluminum conduit, trade sizes ½” and up to 4”
  • Installing and replacing lighting fixtures, and lighting control system
  • Pulling electrical wiring through electrical conduit
  • Installation/replacing of electrical circuit breaker panels, receptacles, switches in both residential and commercial applications
  • Performing work on lighting control system and possible programming of same
  • Installation/wiring /troubleshooting of pumps and controls
  • HVAC wiring
  • Wiring of boilers
  • CCTV installation and troubleshooting
  • Performing work on bridge alarms, and other security devices.
  • Driving a company vehicle
  • Performing other miscellaneous tasks to support the operation, such as assisting on other job types, doing material pick-up and deliveries, etc.
  • Protecting jobsite and performing clean up when completed
  • Upholding all policies and procedures, ensuring that they are always adhered to
Qualifications and Requirements:
  • 3 years minimum experience performing electrical work in commercial, residential and industrial environments
  • Experience in electrical equipment and wiring instillation for High/Mid-Rise Residential Buildings, and Apartment Complexes. ***Work experience in Commercial Projects and mixed use buildings is a plus.***
  • General knowledge of 2008 NEC Code pertaining to NYC and 2017 NEC code pertaining to NJ "Electrical Theory
  • Experience in wiring, and installation of window treatments
  • Knowledgeable in reading and understanding basic electrical drawing and diagrams
  • Osha 40 Certification
  • SST Certification
  • High School Diploma or GED required
  • Ability to meet physical requirement of position
  • Clean and valid Driver’s License (a DMV report will be run as part of the application process. Any offer is contingent upon a clean report)
  • Excellent communication skills and “can do” attitude
  • Punctual and detail oriented
Compensation and Benefits:
  • Competitive pay and stable, steady work Monday through Friday with overtime opportunities
  • Excellent Benefits package including medical and dental insurance
  • 401K Retirement Plan including company match
  • Generous Paid Vacation and Holiday Package
  • Company-paid life insurance
  • Extensive on the job training with career advancement opportunities
The Metro Group, Inc. is an EEOC-compliant employer.

Entry Level Service Technician (Water Treatment) - Long Island City, NY

The Metro Group, Inc., is an established, successful, premier Building Service company founded in 1925. Our services include water treatment, boiler repairs, service and installations, HVAC repairs, water services & testing, regulatory compliance and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees. We are currently seeking a motivated Service Technician that is looking to acquire trade skills and is eager to establish themselves within a company that values fostering continued career growth. Successful candidates will be responsible for maintaining the water treatment programs for clients comprised of commercial and industrial buildings in the NYC-metro area. Role and Responsibilities (include but not limited to): - Responsible for service/testing/sampling of heating and cooling systems - Apply and manage chemicals needed to treat systems - Provide and report any feedback of findings to the Service/Account Manager - Complete required information on service orders - Operate company vehicle to commute from job sites throughout the shift Qualifications and Requirements: - Proof of a valid driver's license, in good standing - Reliable, self-starter displaying a consistent work history - Attention to detail and highly customer-focused - Strong desire for long-term employment and industry training & development - Ability to lift a minimum of 50 lbs. Benefits and Perks: - Union-track role offering competitive salary - Great Benefits package including medical and dental insurance - 401K Retirement Plan - Paid holidays, Paid Personal Time Off - Extensive on the job training provided with career advancement opportunities The Metro Group, Inc. is an EEOC-compliant employer.

Estimator (Electrical) - Brooklyn, NY

The Metro Group, Inc., is an established, successful, premier Building Service company founded in 1925. Our services include electrical repairs, service and installations, water treatment, boiler repairs, service and installations, HVAC repairs, water services & testing, regulatory compliance, and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees. Response Electric a Division of the Metro Group is currently seeking a motivated Estimator for our Electrical Installation Division. The successful candidate will be responsible for estimating installation and repair of Electrical systems and projects. The Estimator would be responsible for estimating and providing a detail pricing for development of bid quotation and bid packages. The role is based in Williamsburg, Brooklyn, NY. Role and Responsibilities (include but not limited to):
  • Preparing cost estimates and proposals, including thorough review of bid documents, development of RFIs, completing project take-offs, collecting pricing from subcontractors and suppliers, accurately identifying labor requirements, etc., in accordance with project documentation
  • Accurately and comprehensively understanding the scope of work and customer requirements to develop a Proposal in line with the desired project outcome.
  • Surveying and evaluating Electrical systems for installation and repair
  • Coordinating with the Field Team and Technical Team for any needed information
  • Working with Estimators in other Departments to submit one coordinated Bid.
  • Providing project cost estimates and Proposals for discussion and review with Install Management
  • Timely and professional submittal of Bids
  • Coordinating with the project management and field operation teams to relay information captured during the estimating phase as well as reviewing job approach and implementation.
  • Educating and providing technical support to our sales team and Customers
Qualifications and Requirements:
  • Electrical and/or Mechanical degree preferred.
  • Ability to work in a fast-paced environment and working on multiple projects at same time.
  • Excellent time management skills and prioritization of tasks to meet deadlines.
  • Analytical with strong attention to detail
  • Excellent communication skills and “can do” attitude.
  • Customer-centric
  • Proficient with Microsoft Office: Outlook/Word/Excel. Knowledge of quoting software.
  • Punctual and detail oriented
  • Ability to meet the physical requirements of the role, including climbing ladders/stairs to view system components, maneuvering in mechanical rooms, and similar.
  • Clean and valid Driver’s License (a DMV report will be run as part of the application process. Any offer is contingent upon a clean report)
Compensation and Benefits:
  • Competitive compensation
  • Expense reimbursement
  • Excellent Benefits package including medical and dental insurance.
  • 401K Retirement Plan including company match.
  • Generous Paid Vacation and Holiday Package
  • Company-paid life insurance
  • Career advancement opportunities
The Metro Group, Inc. is an EEOC-compliant employer.

HVAC Service Technician - Long Island City, NY

The Metro Group, Inc., located in Long Island City, is currently looking for a HVAC Mechanic/Technician for their Mechanical Division. The position is a full-time, permanent position with union entrance and company benefits. Job specifics will involve assisting or leading a crew in repairs, modifications, or installations of various components of HVAC systems; specifically, cooling towers and the installation of water treatment chemical feed and control equipment. Characteristics of a qualified applicant include: - Experience in HVAC and associated plumbing systems - Basic plumbing/pipefitting experience including sweating and soldering pipe, dry taps, and pipe installations - Strong problem solving and critical thinking skills - Agreeable and self-motivated team member, takes initiative - Enthusiastic in taking on assignments and responsibilities, willing to learn - Detail oriented, pride in their work, focus on quality - Clear communication skills - Capable of working in a professional environment and providing great customer service - Capable of following company policies and procedures - Ability to meet physical requirements of position - Valid driver’s license - High school diploma or GED - Applicable industry training and certifications (i.e., OSHA 30-hr, EPA 608 Certified, F60, etc.) are desired Additional responsibilities could include: - Driving a company vehicle - Lifting tools, materials and equipment. - Performing other miscellaneous tasks to support the operation, when needed. For example, assisting on other job types, doing material pick-up and deliveries, etc. Job type: Full-time, permanent employment with union entrance, competitive pay and stable, steady work Monday through Friday with overtime opportunities. The Metro Group, Inc. is an EEOC-compliant employer.

HVAC Technical Specialist - Long Island City, NY

The Metro Group, Inc., located in Long Island City, is seeking qualified HVAC Technical Specialist to thrive in a growing water treatment and HVAC-R services company. The successful candidate will be responsible for providing Technical guidance, support, and expertise for our HVAC Service and Installation divisions. Specific responsibilities include providing in-field guidance to the company’s field technicians, Foremen, and Project Managers; surveying and providing technical support for our Estimators; working with the Company’s Account Managers to provide Customer-facing expertise and technical support. Characteristics of a qualified applicant include:
  • Demonstrated knowledge and expertise of HVAC-R, mechanical and plumbing systems to be confirmed during a field interview
  • Ability to meet the physical requirements of the role, including climbing ladders/stairs to view system components, maneuvering in mechanical rooms, and similar
  • Capable of reading blueprints
  • Ability to work in a fast-paced environment
  • Analytical with strong attention to detail
  • Excellent communication skills
  • Detail oriented, pride in their work, focus on quality
  • Capable of working in a professional environment and providing great Customer Service
  • Agreeable and self-motivated team member, willing to help, flexible
  • Enthusiastic in taking on assignments and responsibilities
  • Clean driver’s license (a DMV report will be run as part of the application process. Any offer is contingent upon a clean report)
  • High school diploma or GED
  • Proficient with Microsoft Office: Outlook/Word/Excel
Benefits:
  • Competitive compensation
  • Expense reimbursement
  • Excellent medical/dental and life insurance
  • 401(k) with Company match
  • Generous paid leave
  • Career advancement opportunities

Insulator - Long Island City, NY

The Metro Group, Inc., located in Long Island City, is currently looking for a motivated Skilled Insulator for their Mechanical Division. The position is a full-time, permanent position with company benefits. Technician must have experience cutting, fitting, and installing pipe insulation and the components of insulation systems in an industrial setting. Characteristics of a qualified applicant include:
  • Valid driver’s license
  • Adheres to all applicable insulation and City codes
  • Practices and follows all OSHA and Company Safety policies and procedures using protective equipment such as: gloves, safety glasses, suit covers, mask etc. (company-provided)
  • Ability to meet physical requirements of position
  • Agreeable and self-motivated team member
  • Enthusiastic in taking on assignments and responsibilities, able to take instructions from a supervisor
  • Detail oriented, pride in their work, focus on quality
  • Clear communication skills
  • Capable of working in a professional environment and providing great customer service while on a job-site
  • High school diploma or GED
Additional responsibilities could include:
  • Driving a company vehicle
  • Lifting tools, materials and equipment.
  • Performing other tasks to support the operation, when needed. For example, assisting on other jobs, material pick-up and deliveries, etc.
Full-time, permanent employment, competitive pay, benefits, 401K, and stable, steady work Monday through Friday, 7:30AM to 4PM with the opportunity for overtime. The Metro Group, Inc. is an EEOC-compliant employer.

IT Help Desk Intern - Long Island City, NY

We are seeking candidates to fill an IT Help Desk Intern position to support users company wide. Key responsibilities will include maintaining and supporting all printers, workstations while gaining exposure to servers. Additionally, this position will support onboarding and offboarding of all company personnel including equipment preparation, connectivity, remote setup, and system access. This position will require a dynamic professional that’s able to adapt and manage a wide range of technical responsibilities. PRIMARY RESPONSIBILITIES • Assisting employee users with all IT-related issues and providing desktop support across a distributed workforce with multiple offices (remote support for those outside of NYC) • Setting up and closing all hardware and software IT requests for new/departing employees, including rolling out desktop or laptop, cell phone, desk phone, and personal scanners/other peripherals • Troubleshoot connectivity issues on wired, wireless, and mobile connections. • Correctly prioritizing and troubleshooting issues reported by users for timely resolution, escalating to management/outside vendors when required • Completing licensing, PC, and other hardware maintenance • Maintaining inventory for IT-related consumables • Assisting IT team with research and special projects • Create a positive, satisfying customer support experience. SKILLS - EXPERIENCE AND REQUIREMENTS A successful Information Systems Intern will have the following: • Local College student working towards a Bachelor's Degree or equivalent from four-year College or technical school, preferably in Computer Science, Computer Engineering, Information Systems. • Ability to dedicate 20-40 hours per week. • Experience putting together computers from scratch. • Must have working knowledge of Windows OS and Office products (Word, Excel, etc) • Must have excellent communication and prioritization skills with an emphasis on customer service & satisfaction • An appetite to learn • Basic Windows Server administration experience, including Active Directory, DNS, DHCP, IIS, print servers a plus • Basic virtual machine administration experience (specifically VMWare) – configuring, resizing, deploying, decommissioning a plus • O365 and Azure administration experience a plus • Basic networking and firewall setup and maintenance experience a plus • Scripting experience with PowerShell / batch scripting, PERL, Python, etc. a plus • General “can do” attitude to undertake dynamic changes in workplace.

Marketing Director - Long Island City, NY

The Metro Group, Inc., is an established, successful, premier Building Services company founded in 1925. Our services include water treatment, boiler repairs, service and installations, HVAC repairs, water services & testing, regulatory compliance, electrical services, and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients, but most importantly, with our employees. We are currently seeking an experienced, energetic and data driven Marketing Director to develop, implement and manage strategic marketing plans, companywide. The ideal candidate is a self-driven leader with a demonstrated track record for contributing to the development of strategy and spearheading various marketing programs that will support strategy, business objectives, and lead acquisition, foster customer retention, enhance business development, provide sales support and increase service & brand awareness. This role will be based on site at one of our Metro NYC area offices- Long Island City, NY or South Hackensack, NJ and will report to the CEO. Role and Responsibilities (include but not limited to): - As a key member of The Metro Group’s Executive Team, responsible for strategically positioning and growing brand awareness and customer affinity to align with company strategic goals and to drive growth - Oversee the design, presentation and evolution of company website, Customer Portal and digital media presence to ensure alignment with company strategy and drive growth - Manage agency providers, consultants, freelancers, and other suppliers, including contract negotiation and management - Whether self-performing or aligned with external resources, the Metro marketing function will assume responsibility, management, and oversight for: o Company website and digital media presence, and execution of company SEO/SEM initiatives and activities o Social media and advertisement across all media platforms (print, Google AdWords, radio, etc.) o Creation and execution of email programs for customers and reporting on results o Creation, editing and publishing of content (text, images, videos, etc.) to grow engagement / followers on digital/ social media o Develop a social media calendar to reflect company’s goals, customer needs and special announcements or information - Working jointly with business unit leaders, the marketing function will: o Assure seamless management and transition of incoming leads into an effective sales pipeline process o Report metrics and ROI on marketing, advertising, sales pipeline, customer satisfaction and other data to ensure positive and metric-driven outcomes for marketing efforts and investments o Develop sales, promotional tools, and educational materials to facilitate improved sales force effectiveness - Maintain and optimize marketing budget - Ensure positive and metric-driven outcomes from marketing efforts and investments This is a hands-on role supported by one additional marketing professional. Effective management and development of this individual is a key element of this role, as is the deployment of work and management of outside resources as necessary. Qualifications and Requirements: - Bachelor’s degree in Marketing (or related field) with 10-15 years relevant experience demonstrating growth in achievement and organizational responsibility as a marketing professional - Strong project management and organizational skills; deadline and detail-oriented - Experience supervising and developing direct reports - Expert ability to work collaboratively across functions to drive execution, with the ability to obtain stakeholder buy-in on new, complex, or challenging ideas - Innovative with excellent written and oral communication skills; networking ability - Strong problem-solving ability, including metrics-driven thinking - Proficiency in the full suite of Microsoft Office software and skills in all the following: Google AdWords, Google Analytics, all major social media platforms (including but not limited to Facebook, Instagram, LinkedIn, YouTube) Benefits and Perks: - Competitive compensation - Excellent benefits package, including medical and dental insurance, plus 401(k) with company match - Generous paid leave and company holidays - Company-paid life insurance The Metro Group, Inc. is an EEOC-compliant employer.

Marketing Director - South Hackensack, NJ

The Metro Group, Inc., is an established, successful, premier Building Services company founded in 1925. Our services include water treatment, boiler repairs, service and installations, HVAC repairs, water services & testing, regulatory compliance, electrical services, and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients, but most importantly, with our employees. We are currently seeking an experienced, energetic and data driven Marketing Director to develop, implement and manage strategic marketing plans, companywide. The ideal candidate is a self-driven leader with a demonstrated track record for contributing to the development of strategy and spearheading various marketing programs that will support strategy, business objectives, and lead acquisition, foster customer retention, enhance business development, provide sales support and increase service & brand awareness. This role will be based on site at one of our Metro NYC area offices- Long Island City, NY or South Hackensack, NJ and will report to the CEO. Role and Responsibilities (include but not limited to): - As a key member of The Metro Group’s Executive Team, responsible for strategically positioning and growing brand awareness and customer affinity to align with company strategic goals and to drive growth - Oversee the design, presentation and evolution of company website, Customer Portal and digital media presence to ensure alignment with company strategy and drive growth - Manage agency providers, consultants, freelancers, and other suppliers, including contract negotiation and management - Whether self-performing or aligned with external resources, the Metro marketing function will assume responsibility, management, and oversight for: o Company website and digital media presence, and execution of company SEO/SEM initiatives and activities o Social media and advertisement across all media platforms (print, Google AdWords, radio, etc.) o Creation and execution of email programs for customers and reporting on results o Creation, editing and publishing of content (text, images, videos, etc.) to grow engagement / followers on digital/ social media o Develop a social media calendar to reflect company’s goals, customer needs and special announcements or information - Working jointly with business unit leaders, the marketing function will: o Assure seamless management and transition of incoming leads into an effective sales pipeline process o Report metrics and ROI on marketing, advertising, sales pipeline, customer satisfaction and other data to ensure positive and metric-driven outcomes for marketing efforts and investments o Develop sales, promotional tools, and educational materials to facilitate improved sales force effectiveness - Maintain and optimize marketing budget - Ensure positive and metric-driven outcomes from marketing efforts and investments This is a hands-on role supported by one additional marketing professional. Effective management and development of this individual is a key element of this role, as is the deployment of work and management of outside resources as necessary. Qualifications and Requirements: - Bachelor’s degree in Marketing (or related field) with 10-15 years relevant experience demonstrating growth in achievement and organizational responsibility as a marketing professional - Strong project management and organizational skills; deadline and detail-oriented - Experience supervising and developing direct reports - Expert ability to work collaboratively across functions to drive execution, with the ability to obtain stakeholder buy-in on new, complex, or challenging ideas - Innovative with excellent written and oral communication skills; networking ability - Strong problem-solving ability, including metrics-driven thinking - Proficiency in the full suite of Microsoft Office software and skills in all the following: Google AdWords, Google Analytics, all major social media platforms (including but not limited to Facebook, Instagram, LinkedIn, YouTube) Benefits and Perks: - Competitive compensation - Excellent benefits package, including medical and dental insurance, plus 401(k) with company match - Generous paid leave and company holidays - Company-paid life insurance The Metro Group, Inc. is an EEOC-compliant employer.

Mechanical Department Administrative Assistant - Long Island City, NY

Established water treatment and boiler services company located in Long Island City, NY seeks energetic, detailed oriented administrative professional with a demonstrated track record of excelling in a fast paced environment where the ability to multi-task is essential. Full-time position includes medical/dental insurance, 401(k), pre-tax flexible spending accounts, generous paid leave policy, company-paid Life/AD&D insurance, and career advancement opportunities. Position being filled immediately. Remote candidates will not be accepted. The Metro Group, Inc. is an EEOC-compliant employer

Operations Coordinator - South Hackensack, NJ

The Metro Group, Inc., is an established, successful, premier Building Services company founded in 1925. Our services include water treatment, boiler repairs, service and installations, HVAC repairs, water services & testing, regulatory compliance and various other valuable building services. We take pride in the work we do while building long-lasting partnerships not only with our clients but most importantly with our employees. We are currently seeking a motivated Operations Coordinator to thrive in our growing National Mechanical Division. This person will serve as the administrative support, delivering the best overall workflow optimization. The selected individual will work closely with our Service, Sales & Finance Departments to ensure the highest level of satisfaction to both our internal and external customers. The ideal candidate should demonstrate independent judgment required to plan, prioritize and organize a varied workload with a high level of organization and a keen eye for systematic efficiencies. Role and Responsibilities (include but not limited to): - Point person for Certificate of Insurance requests to & from customers - Ongoing communication with our office suppliers & vendors - Payroll Processing: track staffs time & attendance - Point person for Customer Collections on overdue invoices; work with department managers to ensure customers meet payment terms - Develop strategies for consistent and timely collections - Organize and save incoming AP Invoices - Manage outgoing Service Invoice Process to meet customer requirements - Answer incoming phone calls and direct to appropriate person, as necessary - General paper and electronic file management and organization - Provide general administrative support to the office where needed as well as daily mail distribution Qualifications and Requirements: - Associate or Bachelor’s Degree - 3+ years’ experience working in a fast pace office environment - Reliable, flexible, people-oriented with a friendly & patient demeanor, fast learner with the ability to demonstrate initiative and responsibility - Excellent communication (verbal & written) and organizational skills - Proficient in Microsoft Word, Excel, Outlook & standard office equipment - Ability to meet physical requirement of position - Availability to start within a maximum of 2 weeks - Previous customer service experience in an industrial or service industry preferred - Previous experience with customer collections preferred Benefits and Perks: - Excellent Benefits package including medical and dental insurance - 401K Retirement Plan including company match - Paid holidays, Paid Personal Time Off - Company-paid life insurance - Extensive on the job training provided with career advancement opportunities The Metro Group, Inc. is an EEOC-compliant employer.

Service Technician - Buffalo, NY

The Metro Group, Inc., is an established, successful, premier Building Service company founded in 1925. Our services includes water treatment, service and installations, water services & testing, regulatory compliance and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees. We are currently seeking a motivated Service Technician that is looking to acquire trade skills and is eager to establish themselves within a company that values fostering continued career growth. Successful candidates will be responsible for maintaining the water treatment programs for clients comprised of commercial and industrial buildings. Role and Responsibilities (include but not limited to): - Responsible for service/testing/sampling of heating and cooling systems - Apply and manage chemicals needed to treat systems - Provide and report any feedback of findings to the Service/Account Manager - Complete required information on service orders - Operate company vehicle to commute from job sites throughout the shift Qualifications and Requirements: - Proof of a valid driver's license, in good standing - Reliable, self-starter displaying a consistent work history - Attention to detail and highly customer-focused - Strong desire for long-term employment and industry training & development - Ability to lift a minimum of 50 lbs. Preferred Skills (PLUS but NOT required; will TRAIN the right person): - Prior HVAC experience Benefits and Perks: - Competitive salary - Great Benefits package including medical and dental insurance - 401K Retirement Plan - Paid holidays, Paid Personal Time Off - Extensive on the job training provided with career advancement opportunities The Metro Group, Inc. is an EEOC-compliant employer.

Service Technician (Water Treatment) - Boston, MA

The Metro Group, Inc., is an established, successful, premier Building Service company founded in 1925. Our services include water treatment, water services & testing, regulatory compliance and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees. We are currently seeking a motivated Service Technician that is looking to acquire trade skills and is eager to establish themselves within a company that values fostering continued career growth. Successful candidates will be responsible for maintaining the water treatment programs for clients comprised of commercial and industrial buildings. Role and Responsibilities (include but not limited to): - Responsible for service/testing/sampling of heating and cooling systems - Apply and manage chemicals needed to treat systems - Provide and report any feedback of findings to the Service/Account Manager - Complete required information on service orders - Operate company vehicle to commute from job sites throughout the shift Qualifications and Requirements: - Proof of a valid driver's license, in good standing - Reliable, self-starter displaying a consistent work history - Attention to detail and highly customer-focused - Strong desire for long-term employment and industry training & development - Ability to lift a minimum of 50 lbs. Benefits and Perks: - Great Benefits package including medical and dental insurance - 401K Retirement Plan - Paid holidays, Paid Personal Time Off - Extensive on the job training provided with career advancement opportunities The Metro Group, Inc. is an EEOC-compliant employer.

Temporary Laborer (No Experience Required!) - Long Island City, NY

The Metro Group, Inc., is an established, successful, premier Building Service company founded in 1925. Our services include water treatment, boiler repairs, service and installations, HVAC repairs, water services & testing, regulatory compliance and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees. Located in Long Island City, we are currently seeking general laborers for the Water Treatment Division. This division is experiencing an increased volume of work. The position is temporary, however, has the potential to transition into a full-time, permanent position if the selected individual is hard working, a fast learner, and continually meets management expectations. Role and Responsibilities (include but not limited to):
  • Assist lead technician in various heating and cooling systems related job tasks
  • Participate in cleaning, servicing, repairing or replacing boilers, cooling towers or other mechanical units
  • Drive a company vehicle
  • Lift tools, materials and equipment
  • Perform other miscellaneous tasks to support the operation such as assist on other job types, do material pick-up and deliveries, etc.
Qualifications and Requirements:
  • Available to work 7:30 AM – 4:00 PM, Monday through Friday
  • Valid driver’s license
  • Practices and follows all OSHA and Company Safety policies and procedures using protective equipment such as: gloves, safety glasses, suit covers, mask etc. (company-provided)
  • Agreeable and self-motivated team member
  • Enthusiastic in taking on assignments and responsibilities
  • Willing to learn and work as a productive team member
  • Able to take instructions from a Supervisor
  • Detail oriented, pride in their work, quality-focused
  • Clear communication skills
  • Capable of working in a professional environment and providing great customer service while on a job-site
  • Ability to meet physical requirements of position
  • High school diploma or GED (preferred)
Job type: Part-time, Seasonal, with the potential for transitioning into full-time, permanent employment. A full-time opportunity would mean a union position with competitive pay. The Metro Group, Inc. is an EEOC-compliant employer.

Territory Manager - Charlotte, NC

The Metro Group, Inc., is an established, successful, premier Building Service company founded in 1925. We have delivered water treatment solutions and services to a diverse portfolio of customers in the industrial and commercial market sectors. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees. We are currently seeking a motivated Territory Manager who will be responsible for the management and cultivation of an existing client base. This individual will ensure customer satisfaction while achieving sales growth metrics. This position is an excellent opportunity for a smart, highly motivated individual with a desire to grow professionally. Role and Responsibilities (include but not limited to): - Act as customer advocate to fulfill contractual obligations and meet the customer’s needs by providing value-added solutions - Manage the completion of contractual service by working closely with the Service Department - Foster and cultivate existing relationships as a solutions provider to grow business portfolio - Focus on new business to business account development - Meet sales and operational metrics tied to Business Plan goals - Respond to all customer inquiries/request in a timely fashion Qualifications and Requirements: - Should reside anywhere within reasonable commuting distance to Charlotte, NC - Track record of achieving and exceeding sales growth targets - Experience with Account Management and relationship building - High energy, self-motivated individual with entrepreneurial aspirations - Excellent customer service and communication skills - Strong computer skills including Microsoft Excel and CRM environments - Ability to multi-task in fast paced environment with a commitment to responsiveness and customer/co-worker satisfaction - Ability to meet physical requirement of position - Excellent work/professional references - Bachelor’s Degree in any field Benefits and Perks: - Competitive pay including base salary and commission potential - Take home vehicle, gas card; all expenses reimbursed - Great Benefits package including medical and dental insurance - 401K Retirement Plan - Paid holidays, Paid Personal Time Off - Extensive on the job training provided with career advancement opportunities The Metro Group, Inc. is an EEOC-compliant employer.