EMERGENCY SERVICE

The Metro Group has the largest fleet and best trained union technicians in the NYC area for boiler room, and HVAC related emergency service calls. With goals of 2 hours or less for emergency call turn-around-time our customers can rely on us for prompt, effective emergency service trouble-shooting.

Emergency HVAC Service

The Metro Group’s HVAC Emergency Service uses custom job tracking. If a call can not be completed on the first visit due to a need for parts, it’s automatically re-routed to be completed when the parts are available. This ensures that jobs never fall through the cracks. Our staff of over 20 HVAC mechanics are on call 24 hours a day, 7 days a week and can be contacted at 212-505-7652

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