Metro Customer Portal and App

For 95 years the Metro Group has strived to constantly add value to our clients and to make their lives easier. The Metro Customer Portal, available on a desktop version and via an App on your phone to all of our contract customers does just that. Customers can chat real-time with their dedicated Account Manager, access their contract information, view and pay invoices and review their Metro service history. In NYC specifically, the Customer Portal allows you to view and manage City and Sate violations, view and manage capitol equipment registrations and inspections, and easily request help in keeping their buildings compliance with all Local Laws. For more information click the tabs to the left. For a quick demonstration click here.

Violations Notification & Management

For NYC customers, the Violations portion of the Customer Portal is a major time and headache saver. When logged in, customers will see any and all current violations that have been issued by NYC or NYS for that specific building. In addition, if and when a new violation is issued the Portal will automatically notify you. Also, the Metro Group is fully capable to assist in clearing those violations. Click the “Contact Metro” button next to any violation and we will take it from there.

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